The Concierge Desk is located near the centre dome on Ground Floor. The friendly team are more than happy to provide you with centre directions, general information and a city map to assist you around town.

For further details please contact Concierge on Ph. 02 9264 9209 or email:

[email protected]

The QVB is proudly adopting the Hidden Disabilities Sunflower Program, showing our commitment to inclusivity, acceptance, and support for customers living with non-visible disabilities.

What is the Hidden Disabilities Sunflower Program?

Around one in five Australians live with a disability, and an estimated 80 percent of disabilities are invisible. Some are not immediately obvious, such as autism, chronic pain, dementia, anxiety as well as visual or hearing impairments.

The program is a discreet way for those with less visible conditions to indicate that they may need additional support or a little more time by simply wearing a Sunflower pin, wristband, or lanyard.

How does this help me?

We encourage customers who need assistance to look out for our centre staff wearing a white Hidden Disabilities supporter Sunflower pin, wristband, or lanyard, or visit our customer service desk for more information.

Anyone with a hidden disability can wear a Sunflower product. Customers visiting the QVB can obtain a free Sunflower product at the QVB Concierge Desk.

To find out more about the Hidden Disabilities Sunflower program, visit the official Hidden Disabilities website at www.hiddendisabilitiesshop.com.au